Dear ${Customer_Name},
You may have experienced delays receiving emails from us today.
One of our email delivery providers had an unexpected outage which delayed certain transaction and system messages from reaching customers. Communications have since resumed for all services.
If you previously attempted a deposit or withdrawal request and did not receive a confirmation message, please try your transaction again.
To keep up with real time updates, please refer to our Status Page.
We apologize for any inconvenience this might have caused. Thank you for your patience and understanding.