When authorizing a USD withdrawal out of your Binance.US account, you will receive an email from Prime Trust (sent from the following Prime Trust email address - email@example.com) that will require you to confirm and authorize such withdrawal. You must confirm and verify the disbursement within 24 hours of receiving this email. For the security of your account, failure to confirm and verify the disbursement within 24 hours will cancel the withdrawal and void your request.
What can I do if I fail to confirm and verify the disbursement within 24 hours of receiving the verification email from Prime Trust?
Your withdrawal will be automatically canceled and USD will be re-issued back to your Binance.US account. As re-issuance is not automatic, we encourage you to confirm and verify your disbursement within 24 hours of receiving the email from Prime Trust.
What is the account number (e.g., Account #: 42********49) listed in the Prime Trust verification email?
This account number belongs to your BAM-linked Prime Trust account. When authorizing the withdrawal, the funds are stored in your Prime Trust linked wallter before they are issued to your bank. For more information regarding our USD withdrawal process, please refer to our support page.