First of all, we are sad to see you go. But we want to make the process easy for you if that is your choice. In order to deactivate your account:
- Create an email to Support
- Put "Deactivate my Binance.US account" in the subject line
- In the body of the email include:
- The name and address that you used to complete the Basic Verification process.
- Consent that you understand that this action is irreversible.
- A selfie of yourself holding a sign saying "Binance.US please close my account+[today's date]
- Send it
If you choose not send an email, you may also submit a Support Ticket and we can assist you with the process but all of the above items will still need to be provided. Once received and reviewed, we will deactivate your Binance.US account. Please keep in mind this can take 5-7 business days.