If you seeing this error:
| The login details of this item have changed (credentials, MFA, or required user action) |
This error indicates there was a change in your bank credentials. To solve this, please update your billing information and reconnect your payment method.
Instructions to help troubleshoot this error can be found here:
- Update your billing and account information with your bank institution.
- Verify your billing information matches the name on your Binance.US account.
- Delete your ACH payment method.
- Reconnect your ACH payment method.
Before reconnecting your ACH payment method, please ensure that you're using the correct username and password to avoid any errors. If you're still seeing this error after completing the steps above, please contact support.