There are a few keys to success when you register your Binance.US account. Below, you will find solutions for some of the most common issues you may encounter during the registration process.
- Enable SMS Two-Factor Authentication. As you proceed through the verification process, you must enable SMS Two-Factor Authentication (2FA). Once verification is complete, you will have the opportunity to enable Google Authenticator instead.
- Confirm that your personal information matches your documents. Your personal information must match the documentation (e.g. your driver’s license or state ID) that you submit.
- Confirm your documents are up-to-date. Any documentation that you submit must be fully up-to-date (issued in last 90 days). Expired documents are considered invalid and will be rejected by the system.
- Ensure that you have selected the proper signup method. After creating and securing your account, you will need to verify your details. If you are an individual, please be sure to click Verify Identity. If you are representing an institution, please select Verification for Institutions instead.
If you have tried all of the above solutions and you are still having trouble, please submit a ticket with our Support Team.