Account Verification

• How to Verify Your Account
• Keys to Success When Verifying Your Account
• Proof of Address Policy
• Submitting Proof of Address (Mobile App)
• How to Change Your Personal Information (Residential Address, Name, Birthdate)
• Basic Account Verification Process

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Account Security

• How to disable your account
• How to View Your Login History
• How to Add or Remove a Device
• How to Change Your Google/SMS Two Factor Authenticator Device (Able to Access Current 2FA Device)
• How to Reactivate Your Binance.US Account
• How to Change Your Password

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Technical Assistance

• Mobile App 2.0 Troubleshooting
• 2FA Troubleshooting (SMS/Google)
• How Do I Find My User ID
• How to Whitelist Binance.US Emails