Submit a request

If you’d like to submit an inquiry with our team to receive communication via email, please fill out the fields below, providing as many details of the issue as possible.

Binance.US customers can now also connect directly with a dedicated customer support agent using our Live Chat service. Live Chat is available 24/7, and joins our existing ticket-based email support solution. The new feature is available on app and web.

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If you believe your account has been compromised, please follow this article to self-disable your account immediately:

Please provide an email address we can use to contact you during the investigation

How was your account disabled?

Please describe your request in detail and if you have screenshots, please attach them below.

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