Binance.US supports all of our users primarily through our AI-powered Chat platform. Our intuitive AI Chatbot can provide answers to top issues that you may experience.
If you'd like to interact with a human being, our Customer Experience teammates are available via live chat 7 days a week from 6 a.m. - Midnight Eastern time.
In addition, you may contact us via our toll-free telephone number at +1 (844) 900-1450. Our phone support is available Monday through Friday, from 9 a.m. to 7 p.m. Eastern time.
For general inquiries and answers to commonly asked questions, visit our Help Center.
Disclaimer: As a reminder, the Binance.US team will never call you, send an unsolicited direct message via text or social media, ask you to send your funds to an external wallet address, or ask for your account password or security codes. Any phone calls or direct messages you receive on social channels from people claiming to be Binance.US Support are likely spam/phishing, do not respond to these and chat with us immediately. Stay SAFU!
Beware of unsolicited messages from senders who pretend to be someone you trust.