You may need to whitelist emails from Binance.US. This will ensure that you receive our communications to you. Please follow the below instructions.
Gmail
Step 1: Log in to your Google Mail.
Step 2: Go to "Settings" and click the "Settings" button on the top right.
Step 3: Navigate to the "Filters and Blocked Addresses" tab.
Step 4: Click the "Create a new filter" button.
Step 5: Add the email address listed below (one-by-one) in the “From” field and press “Create a filter with this search” button.
- do-not-reply@binance.us
- donotreply@directmail.binance.us
- do-not-reply@post.binance.us
- do-not-reply@sendgrid.binance.us
- do_not_reply@mailer.binance.us
- notifications@post.binance.us
Step 6: Check the box that says “Never send it to spam” and then click "Create filter."
Outlook
Step 1: Log in to Outlook via your web browser.
Step 2: Turn off the beta version.
Step 3: Click on "Settings" and then "View All Outlook Settings."
Step 4: Select "Mail", then "Junk email," and "Safe senders and domains."
Step 5: Click "Add" and enter one email address. Press "Enter" and add the following email addresses, one-by-one to the list. Make sure to click the "Save" button after you finish adding them.
- do-not-reply@binance.us
- donotreply@directmail.binance.us
- do-not-reply@post.binance.us
- do-not-reply@sendgrid.binance.us
- do_not_reply@mailer.binance.us
- notifications@post.binance.us
- vip@binance.us
Yahoo Mail
Step 1: Log in to Yahoo Mail via your web browser.
Step 2: Navigate to the "Settings" gear icon. Then, click "More Settings" from the Yahoo Mail menu.
Step 3: Select "Filters" and press "Add" to enter information about the domain name or sender.
Step 4: Change the Filter Name to "Binance.US."
Step 5: From here, change the "Filter Criterion" to "Contains."
Step 6: Add these email addresses to the Filter Value:
- do-not-reply@binance.us
- donotreply@directmail.binance.us
- do-not-reply@post.binance.us
- do-not-reply@sendgrid.binance.us
- do_not_reply@mailer.binance.us
- notifications@post.binance.us
- vip@binance.us
Step 7: Under "Choose a folder to move to," designate your Inbox. Click "Save."
AOL Mail
Step 1: Log in to your AOL account via your web browser.
Step 2: Open "Contacts" from the left navigation pane.
Step 3: Click the "New Contact" icon and enter these email addresses:
- do-not-reply@binance.us
- donotreply@directmail.binance.us
- do-not-reply@post.binance.us
- do-not-reply@sendgrid.binance.us
- do_not_reply@mailer.binance.us
- notifications@post.binance.us
- vip@binance.us
Step 4: Click the "Add Contact" button located at the bottom of the page.