State |
License |
State Agency |
---|---|---|
✅ Alabama |
Sale of Checks License, SC 814 |
Alabama Securities Commission 401 Adams Avenue, Suite 280 Montgomery, AL 36104 |
✅ Alaska |
Money Transmitter License, AKMT-012960 |
Department of Commerce, Community and Economic Development Division of Banking & Securities 550 West 7th, Suite 1850 Anchorage, Alaska 99501 |
✅ Arizona |
Money Transmitter, 1009212 |
Arizona Department of Financial Institutions 2910 N. 44th Street, Suite 310 Phoenix, AZ 85018 |
✅ Arkansas |
Money Transmission License, 119231 |
Arkansas Securities Department Heritage West Building, Suite 300 201 East Markham Street Little Rock, AR 72201-1692 |
✅ Connecticut
|
Connecticut Money Transmission License, MT-1906829 |
Connecticut Department of Banking 260 Constitution Plaza Hartford, CT 06103-1800 |
✅ Delaware |
Sale of Checks and Transmission of Money, 030095 |
Office of the State Bank Commissioner 555 E. Loockerman Street, Suite 210 Dover, DE 19901 |
✅ Florida |
FT230000290 |
Florida Office of Financial Regulation 400 N Congress Ave #310 West Palm Beach, FL 33401 |
✅ Georgia |
Seller of Payment Instruments License, 72019 |
Georgia Department of Banking and Finance Money Services Businesses 2990 Brandywine Road, Suite 200 Atlanta, GA 30341-5565 |
✅ Guam |
Foreign Exchange/Money Transmittal - SRL NO 2316097 |
Government of Guam Department of Revenue and Taxation P.O Box 23607 Barrgada, Guam , 96921 |
✅ Idaho |
Idaho Money Transmitters, MTL - 306 |
11341 West Chinden Blvd. Building 4, Floor 3 |
✅ Iowa |
Money Services License, 2020-0087 |
State of Iowa Division of Banking 200 E. Grand Avenue, Suite 300 Des Moines, IA 50309 |
✅ Illinois |
Transmitter of Money, MT.0000392 |
Illinois Department of Financial and Professional Regulation 320 West Washington Street Springfield, IL 62786 |
✅ Louisiana |
Louisiana Sale of Checks and Money Transmitters |
Louisiana Office of Financial Institutions |
✅ Kansas |
Kansas Money Transmitter License, MT.0000182 |
Kansas Office of the State Bank Commissioner 700 SW Jackson Street, Suite 300 Topeka, KS 66603 |
✅ Kentucky |
Money Transmitter License, SC723443 |
Kentucky Department of Financial Institutions 1025 Capital Center Drive, Suite 200 Frankfort, KY 40601 |
✅ Maryland |
Money Transmission License, 12-1906829 |
Office of the Commissioner of Financial Regulation Maryland Department of Labor 1100 N. Eutaw Street, Room 611 Baltimore, MD 21201 |
✅ Maine |
Money Transmitter License, NMT2053153 |
Department of Professional & Financial Regulation Bureau of Consumer Credit Protection 76 Northern Avenue Gardiner, ME 04345 |
✅ Michigan |
Money Transmitter License, MT0022936 |
Michigan Department of Insurance and Financial Institutions PO Box 30220 Lansing MI 48909-7720 |
✅ Minnesota |
Money Transmitter License, MT-1906829 |
Minnesota Department of Commerce and Financial Institutions Division 85 7th Place East Suite 500 St. Paul, MN 55101 |
✅ Missouri |
Sales of Checks and Money Transmitter, MO-21-8764 |
Missouri Division of Finance Truman State Office Building Room 630 Jefferson City, MO 65101 |
✅ Mississippi |
Money Transmitter License, MT1906829 |
Mississippi Department of Banking and Consumer Finance Post Office Box 12129 Jackson, MS 39236 |
✅ Nebraska |
Nebraska Money Transmitter License, 1906829 |
Nebraska Department of Banking & Finance 1526 K Street, Suite 300 Lincoln, NE 68508-2732 |
✅ Nevada |
FID Money Transmitter License, MT11161 |
Nevada Financial Institutions Division Attn: Application Processing 1830 E. College Pkwy, Ste 100 Carson City, NV 89706 |
✅ New Hampshire |
Money Transmitter, 23528-MT |
New Hampshire Banking Department 53 Regional Drive, Suite 200 Concord, NH 03301 |
✅ New Jersey |
Money Transmitter, L072139 |
New Jersey Department of Banking and Insurance 20 West State Street, PO Box 325 Trenton, NJ 08625 |
✅ New Mexico |
Money Transmitter License |
New Mexico Financial Institutions Department Mortgage Unit 2550 Cerrillos Road, 3rd Floor PO Box 25101 (87504) Sante Fe, NM 87505 |
✅ North Carolina |
Money Transmitter License, 190690 |
North Carolina Commissioner of Banks 316 W. Edenton Street Raleigh, NC 27603 |
✅ North Dakota |
North Dakota Money Transmitter License, MT103722 |
North Dakota Department of Financial Institutions 2000 Schafer Street, Suite G Bismark, ND 58501 |
✅ Ohio |
Money Transmitter License, OHMT199 |
|
✅ Oklahoma |
Money Transmitter, OK-DOB-001 |
Oklahoma State Banking Department 2900 North Lincoln Boulevard Oklahoma City, Oklahoma 73105 |
✅ Oregon |
Money Transmission License, 1906829 |
Oregon Department of Consumer and Business Services Division of Finance and Corporate Securities PO Box 14480, 350 Winter St., NE, Suite 410 Salem, Oregon 97309-0405 |
✅ Pennsylvania |
Pennsylvania Money Transmitter License, 80252 |
Pennsylvania Department of Banking and Securities 17 North Second Street, Suite 1300 Harrisburg, Pennsylvania 17101 |
✅ Puerto Rico |
Money Transmitter License, TM-137 |
Puerto Rico Office of the Commissioner of Financial Institutions Regulation and Licensing Division Edificio Centro Europe, Suite 6001492 Ave. Ponce de León San Juan, Puerto Rico 00907 |
✅ Rhode Island |
Rhode Island Currency Transmitter License, 20224384CT |
State of Rhode Island Department of Business Regulation Division of Banking 1511 Pontiac Avenue Building 68-1 Cranston, Rhode Island 02920 |
✅ South Carolina |
Money Transmitter License, 1906829 |
Office of the Attorney General Money Services Division 10000 Assembly Street Columbia, SC 29201 |
✅ South Dakota |
Money Transmitter, MT.2199 |
South Dakota Dept of Labor & Regulation 1601 N. Harrison Ave, Suite 1 Pierre, South Dakota 57501 |
✅ Tennessee |
Money Transmitter License, 1906829 |
Tennessee Department of Financial Institutions 312 Rosa L Parks Ave, 26th Floor Nashville, TN 37243 |
✅ Utah |
Money Transmitter License, 222 |
Utah Department of Financial Institutions |
✅ Virginia |
Money Transmitter License, MO-403 |
Bureau of Financial Institutions State Corporation Commission 1300 East Main Street, Suite 800 P.O. Box 640 Richmond, Virginia 23218-0640 |
✅ Washington |
Money Transmitter License, 550-MT-125281 |
State of Washington - Department of Financial Institutions Division of Consumer Services 150 Israel Road, S.W. Tumwater, Washington 98501 |
✅ Washington DC |
District of Columbia Money Transmission License, MTR1906829 |
|
✅ West Virginia |
West Virginia Money Transmitter License, 1906829 |
|
✅ Wyoming
|
Money Transmitter License, 7292
|
Alaska
For Alaska Residents Only:
If your issue is unresolved by BAM Trading Services Inc. 1 (844) 900-1450, please submit formal complaints with the State of Alaska, Division of Banking & Securities.
Please download the form here: https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf
Submit formal complaint form with supporting documents:
Division of Banking & Securities PO Box 110807 Juneau, AK 99811-0807
If you are an Alaska resident with questions regarding formal complaints, please email us at dbs.licensing@alaska.gov or call Nine Zero Seven Four Six Five Two Five Two One
Arizona
If you have a complaint, please contact BAM Trading Services Inc. at 1 (844) 900-1450 or legal@binance.us. If you still have an unresolved complaint regarding BAM Trading Services Inc. money transmission activity, you may complete an Online Complaint Form as stated on the File a Complaint against a Financial Institution or Enterprise page
AZ e-Licensing Portal for filing a complaint
AZDFI Consumer Complaint Portal: https://elicense.az.gov/ARDC_FileComplaint
Arkansas
If you have a complaint, please contact BAM Trading Services Inc.
Address:
252 NW 29th Street,
9th Floor, Suite 905,
Miami, FL 33127.
Phone: 1 (844) 900-1450
Email: legal@binance.us.
If you still have an unresolved complaint regarding BAM Trading Services Inc. money transmission activity, you may contact the Arkansas Securities Department by filing the completed complaint form by e-mailing to ASDInfo@securities.arkansas.gov or by mailing at:
1 Commerce Way, Suite 402
Little Rock, Arkansas 72202
Telephone: (501) 324-9260
Facsimile: (501) 324-9268
For additional information please refer to the How To File A Complaint page for the Arkansas Security Department.
Important Notice from AR Securities Department about Consumer Complaint
http://www.securities.arkansas.gov/!userfiles/Complaint%20Important%20Notice%20May%202020(2).pdf
[… Initial complaints should be made in writing directly to the entity or individual with whom you have experienced the problem. It is a good idea to indicate on your complaint letter that you are sending a copy to the Arkansas Securities Department. If your problem is not resolved timely by the entity or individual, you are encouraged to complete a Complaint Form and send it to the Department…]
District of Columbia
If you have a complaint, please contact BAM Trading Services Inc. at 1 (844) 900-1450 or legal@binance.us. If you still have an unresolved complaint regarding BAM Trading Services Inc. money transmission activity, you may file it by contacting the Department at:
District of Columbia Department of Insurance, Securities and Banking
1050 First St., NE, Suite 801
Washington, DC 20002
Phone: (202) 727-8000
Fax: (202) 354-1085
E-mail: disbcomplaints@dc.gov
Consumer Complaint Form Mail-in Version
Florida
Florida Office of Financial Regulation
If you have a complaint, please contact BAM Trading Services Inc. at 1 (844) 900-1450 or legal@binance.us. If you still have an unresolved complaint regarding BAM Trading Services Inc. money transmission activity, you may file it by contacting the Florida Office of Financial Regulation at:
Online: https://flofr.gov/sitePages/FileAComplaint.htm; and
By mail: Florida Office of Financial Regulation - Consumer Finance
200 E. Gaines Street
Tallahassee, FL 32399-0376
Phone: 850-487-9687
BY GRANTING BAM TRADING SERVICES INC. A LICENSE, THE FLORIDA OFFICE OF FINANCIAL REGULATION IS NOT ENDORSING THE USE OF DIGITAL OR VIRTUAL CURRENCIES.
– U.S. currency is legal tender backed by the U.S. government.
– Digital and virtual currencies are not issued or backed by the U.S. government, or related in any way to U.S. currency, and have fewer regulatory protections.
– The value of digital and virtual currencies is derived from supply and demand in the global marketplace which can rise or fall independently of any fiat (government) currency.
– Holding digital and virtual currencies carries exchange rate and other types of risk.
POTENTIAL USERS OF DIGITAL OR VIRTUAL CURRENCIES, INCLUDING BUT NOT LIMITED TO BITCOIN, SHOULD BE FOREWARNED OF A POSSIBLE FINANCIAL LOSS AT THE TIME THAT SUCH CURRENCIES ARE EXCHANGED FOR FIAT CURRENCY DUE TO AN UNFAVORABLE EXCHANGE RATE. A FAVORABLE EXCHANGE RATE AT THE TIME OF EXCHANGE CAN RESULT IN A TAX LIABILITY. PLEASE CONSULT YOUR TAX ADVISOR REGARDING ANY TAX CONSEQUENCES ASSOCIATED WITH YOUR HOLDING OR USE OF DIGITAL OR VIRTUAL CURRENCIES.
Georgia
Licensed by The Georgia Department of Banking and Finance. (Lic. #72019/ NMLS#1906829).
If you have a complaint, please contact BAM Trading Services Inc. at 1 (844) 900-1450 or legal@binance.us. If you still have an unresolved complaint regarding BAM Trading Services Inc. money transmission activity, you may contact the Georgia Department of Banking and Finance - Consumer Resources at (770) 986-1633. We do not intervene in disputes between consumers and financial service providers, but we do use complaint information in the regulatory process. For more information please refer to https://dbf.georgia.gov/i-have-question-or-complaint-about-seller-issuer-payment-instruments-or-money-transmitter.
To file a complaint with the regulators, you may securely do so with the Consumer Financial Protection Bureau, an agency of the federal government, at http://www.consumerfinance.gov/complaint/ or by telephone at (855) 411-2372.
Guam
Guam Department of Revenue & Taxation
If you have a complaint, please contact BAM Trading Services Inc. Phone Number: 1 (844) 900-1450. If you still have an unresolved complaint regarding BAM Trading Services Inc. money transmission activity, you may file it by contacting the Guam Department of Revenue & Taxation at:
Online: https://www.guamtax.com/about/regulatory.html
Telephone number: 671-635-1845/1846
Illinois
Illinois Division of Banking
If you have a complaint, please contact BAM Trading Services Inc. at 1 (844) 900-1450 or legal@binance.us. If you still have an unresolved complaint regarding BAM Trading Services Inc. money transmission activity, you may file it online with the Illinois Department of Financial Institutions, Consumer Credit Section at https://www.idfpr.com/admin/DFI/DFIcomplaint.asp Division of Financial Institutions with the Fill In and Print Complaint Form for Currency Exchange and title Insurance https://www.idfpr.com/admin/DFI/F1717DFICHI.pdf , via telephone at (888) 473-4858 (toll-free), or at the following address:
Illinois Division of Financial Institutions
320 West Washington Street, 3rd Floor
Springfield, IL 62786
Kansas
If you have a complaint, please contact BAM Trading Services Inc. at 1 (844) 900-1450 or legal@binance.us. If you still have an unresolved complaint regarding BAM Trading Services Inc. money transmission activity, you may file it by contacting the Office of the State Bank Commissioner.
-
Complete consumer assistance PDF form
English: https://www.osbckansas.org/consumer_files/complaintform.pdf
Spanish: https://www.osbckansas.org/wp-content/uploads/spanish_complaintform.pdf
-
Mail or fax the completed consumer assistance form and attachments to:
Kansas Office of the State Bank Commissioner
Attn: Consumer Affairs
700 SW Jackson St, Suite 300
Topeka, KS 66603
Fax: (785) 371-1229
Email: complaints@osbckansas.org
If submitting electronically, submit your complaint here: https://www.osbckansas.org/consumers/file-a-complaint/.
KS e-Licensing Portal for filing a complaint
KS State Bank Commissioner of Kansas Complaint Portal: https://www.osbckansas.org/consumers/file-a-complaint/.
Kentucky
BAM Trading Services Inc. is licensed by the Kentucky Department of Financial Institutions as a money transmitter, but such license does not cover virtual currency (bitcoin) activity.
Louisiana
Please note the license issued to BAM Trading by the Louisiana Office of Financial Institutions does not cover the exchange or transmission of virtual currency. The Nationwide Multistate Licensing System & Registry (NMLS) number is 1906829.
Maryland
The Maryland Department of Labor, Licensing and Regulation does not currently regulate virtual currency (bitcoin) activity as money transmission (or otherwise). If you have a complaint, please contact BAM Trading Services Inc. at 1 (844) 900-1450 or legal@binance.us. If you still have an unresolved complaint regarding BAM Trading Services Inc. money transmission activity, you may file it by contacting the Maryland Department of Labor.
The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding BAM Trading Services Inc. & License No.: 1906829 and NMLS ID No.: 1906829) by contacting the Commissioner's office at: Maryland Department of Labor, 1100 N. Eutaw Street, Room 611
Baltimore, MD 21201, or (888) 784-0136. Verification of the licensing status and additional information about BAM Trading Services Inc. may be obtained at www.nmlsconsumeraccess.org.
Minnesota
Please note the license issued to BAM Trading by the Minnesota Department of Commerce does not currently cover the exchange or transmission of virtual currency.
To make a complaint, please make a call contacting the following:
Minnesota Department of Commerce
85 8th Place East, Suite 208
Saint Paul, MN 55101
(Local) 651-539-1500
(Complaints) 651-539-1600
Mississippi
The Mississippi Department of Banking & Consumer Finance recommends that you attempt to resolve your complaint with the financial institution first by contacting BAM Trading Services Inc. at 1 (844) 900-1450 or legal@binance.us to allow the opportunity to resolve the issue(s). If you still have an unresolved complaint regarding BAM Trading Services Inc. money transmission activity, you may file you complain online at https://dbcf.ms.gov/complaint-form/.
MS e-Licensing Portal for filing a complaint:
MS Banking & Consumer Finance complaint page: https://dbcf.ms.gov/complaint-form/.
Tennessee
Please note that this license and the required surety bond do not cover the transmission of virtual currency. BAM Trading Services Inc. is licensed by the Tennessee Department of Financial Institutions as a money transmitter. The Tennessee Department of Financial Institutions does not regulate virtual currency.
Utah
Virtual Currency Disclosure
BAM Trading Services Inc. is licensed by the Utah Department of Financial Institutions as a money transmitter. At this time, the Utah Department of Financial Institutions does not license or regulate services related to virtual currency.
Virginia
Virtual Currency Disclosure
BAM Trading Services Inc. is licensed by the Virginia State Corporation Commission as a money transmitter, but such license does not cover the transmission of virtual currency (Bitcoin).
Washington
Washington Division of Consumer Services
If you have a complaint, please contact BAM Trading Services Inc. (NMLS ID 1906829) at 1 (844) 900-1450, legal@binance.us, or at https://support.binance.us/hc/en-us/requests/new. If you still have an unresolved complaint regarding BAM Trading Services Inc. money transmission activity, you may file it online with the Washington DFI at:
If filing online:
File a complaint by filling our online complaint form at: https://dfi.wa.gov/consumers/money-services-complaint.
If filing via mail:
Fill out this form and mail to the following:
DEPARTMENT OF FINANCIAL INSTITUTIONS
DIVISION OF CONSUMER SERVICES
P.O. Box 41200, Olympia, Washington 98504-1200
If filing via fax:
Fill out this form and fax to the following:
FAX (360) 596-3868
To contact the Washington Department of Financial Institutions:
Phone: (360) 902-8703
Toll-free: 1-877-RING DFI (1-877-746-4334)
Email: CSEnforceComplaints@dfi.wa.gov
WA e-Licensing Portal for filing a complaint:
Washington Department of Financial Institutions Complaint Portal: https://dfi.wa.gov/consumers/money-services-complaint
If you have a question or complaints, please contact Customer Support.
Virtual currency licensees—Disclosures.
Prior to initiating a Transaction, you should carefully review the Terms of Use and Schedule of Fees, which include a description of the Services, BAM Trading’s liability, and the applicability of Federal Deposit Insurance Corporation protections to any U.S. dollar deposits associated with your Account(s). As described in the Terms of Use, the nature of Digital Assets may lead to an increased risk of fraud or cyberattack, and Transactions in Digital Assets may be irreversible. Accordingly, losses due to fraudulent or accidental Transactions may not be recoverable.