Licenses

State	License	State Agency
✅  Alabama	Sale of Checks License, SC 814	Alabama Securities Commission 401 Adams Avenue, Suite 280 Montgomery, AL 36104
✅  Alaska	Money Transmitter License, AKMT-012960	Department of Commerce, Community and Economic Development Division of Banking & Securities 550 West 7th, Suite 1850 Anchorage, Alaska 99501
✅  American Samoa	Money Service Business License, MSB 014-2022	American Samoa Government Department of Treasury Office of Financial Institutions Ground Floor Georgina Building Fagaima Village Pago Pago, AS 96799 Office: (684) 699-1189
✅  Arizona	Money Transmitter, 1009212	Arizona Department of Financial Institutions 2910 N. 44th Street, Suite 310 Phoenix, AZ 85018
✅  Arkansas	Money Transmission License, 119231	Arkansas Securities Department Heritage West Building, Suite 300 201 East Markham Street Little Rock, AR 72201-1692
✅  Connecticut	Connecticut Money Transmission License, MT-1906829	Connecticut Department of Banking 260 Constitution Plaza Hartford, CT 06103-1800
✅  Delaware	Sale of Checks and Transmission of Money, 030095	Office of the State Bank Commissioner 555 E. Loockerman Street, Suite 210 Dover, DE 19901
✅  Florida	FT230000290	Florida Office of Financial Regulation 400 N Congress Ave #310 West Palm Beach, FL 33401
✅  Georgia	Seller of Payment Instruments License, 72019	Georgia Department of Banking and Finance Money Services Businesses 2990 Brandywine Road, Suite 200 Atlanta, GA 30341-5565
✅  Idaho	Idaho Money Transmitters, MTL - 306	Idaho Department of Finance 11341 West Chinden Blvd. Building 4, Floor 3 Boise, ID 83714 208-332-8000
✅  Iowa	Money Services License, 2020-0087	State of Iowa Division of Banking 200 E. Grand Avenue, Suite 300 Des Moines, IA 50309
✅  Illinois	Transmitter of Money, MT.0000392	Illinois Department of Financial and Professional Regulation 320 West Washington Street Springfield, IL 62786
✅  Kansas	Kansas Money Transmitter License, MT.0000182	Kansas Office of the State Bank Commissioner 700 SW Jackson Street, Suite 300 Topeka, KS 66603
✅  Kentucky	Kentucky Money Transmitter License, SC723443	Kentucky Department of Financial Institutions 1025 Capital Center Drive, Suite 200 Frankfort, KY 40601
✅  Maryland	Money Transmission License, 12-1906829	Maryland Commissioner of Financial Regulation 500 North Calvert Street, Suite 402 Baltimore, Maryland 21202
✅  Maine	Money Transmitter License, NMT2053153	Department of Professional & Financial Regulation Bureau of Consumer Credit Protection 76 Northern Avenue Gardiner, ME 04345
✅  Michigan	Money Transmitter License, MT0022936	Michigan Department of Insurance and Financial Institutions PO Box 30220 Lansing MI 48909-7720
✅  Minnesota	Money Transmitter License, MT-1906829	Minnesota Department of Commerce and Financial Institutions Division 85 7th Place East Suite 500 St. Paul, MN 55101
✅  Missouri	Sales of Checks and Money Transmitter, MO-21-8764	Missouri Division of Finance Truman State Office Building Room 630 Jefferson City, MO 65101
✅  Mississippi	Money Transmitter License, MT1906829	Mississippi Department of Banking and Consumer Finance Post Office Box 12129 Jackson, MS 39236
✅  Nebraska	Nebraska Money Transmitter License, 1906829	Nebraska Department of Banking & Finance 1526 K Street, Suite 300 Lincoln, NE 68508-2732
✅  Nevada	FID Money Transmitter License, MT11161	Nevada Financial Institutions Division Attn: Application Processing 1830 E. College Pkwy, Ste 100 Carson City, NV 89706
✅  New Hampshire	Money Transmitter, 23528-MT	New Hampshire Banking Department 53 Regional Drive, Suite 200 Concord, NH 03301
✅  New Jersey	Money Transmitter, L072139	New Jersey Department of Banking and Insurance 20 West State Street, PO Box 325 Trenton, NJ 08625
✅  New Mexico	Money Transmitter License	New Mexico Financial Institutions Department Mortgage Unit 2550 Cerrillos Road, 3rd Floor PO Box 25101 (87504) Sante Fe, NM 87505
✅  North Carolina	Money Transmitter License, 190690	North Carolina Commissioner of Banks 316 W. Edenton Street Raleigh, NC 27603
✅  North Dakota	North Dakota Money Transmitter License, MT103722	North Dakota Department of Financial Institutions 2000 Schafer Street, Suite G Bismark, ND 58501
✅  Ohio	Money Transmitter License, OHMT199	Ohio Division of Financial Institutions 77 South Hight Street, 21st Floor Columbus, OH 43215
✅  Oklahoma	Money Transmitter, OK-DOB-001	Oklahoma State Banking Department 2900 North Lincoln Boulevard Oklahoma City, Oklahoma 73105
✅  Oregon	Money Transmission License, 1906829	Oregon Department of Consumer and Business Services Division of Finance and Corporate Securities PO Box 14480, 350 Winter St., NE, Suite 410 Salem, Oregon 97309-0405
✅  Pennsylvania	Pennsylvania Money Transmitter License, 80252	Pennsylvania Department of Banking and Securities 17 North Second Street, Suite 1300 Harrisburg, Pennsylvania 17101
✅  Puerto Rico	Money Transmitter License, TM-137	Puerto Rico Office of the Commissioner of Financial Institutions Regulation and Licensing Division Edificio Centro Europe, Suite 6001492 Ave. Ponce de León San Juan, Puerto Rico 00907 (Review Binance.US Terms of Use)
✅  Rhode Island	Rhode Island Currency Transmitter License, 20224384CT	State of Rhode Island Department of Business Regulation Division of Banking 1511 Pontiac Avenue Building 68-1 Cranston, Rhode Island 02920
✅  South Carolina	Money Transmitter License, 1906829	Office of the Attorney General Money Services Division 10000 Assembly Street Columbia, SC 29201
✅  South Dakota	Money Transmitter, MT.2199	South Dakota Dept of Labor & Regulation 1601 N. Harrison Ave, Suite 1 Pierre, South Dakota 57501
✅  Tennessee	Money Transmitter License, 1906829	Tennessee Department of Financial Institutions 312 Rosa L Parks Ave, 26th Floor Nashville, TN 37243
✅  Virginia	Money Transmitter License, MO-403	Bureau of Financial Institutions State Corporation Commission 1300 East Main Street, Suite 800 P.O. Box 640 Richmond, Virginia 23218-0640
✅  Washington	Money Transmitter License, 550-MT-125281	State of Washington - Department of Financial Institutions Division of Consumer Services 150 Israel Road, S.W. Tumwater, Washington 98501
✅  Washington DC	District of Columbia Money Transmission License, MTR1906829	Department of Financial Insurance, Securities, and Banking 810 First Street, NC, Suite 701 Washington, District of Columbia 20002
✅  West Virginia	West Virginia Money Transmitter License, 1906829	West Virginia Division of Financial Institutions 900 Pennsylvania Avenue, Suite 306 Charleston, West Virginia 25302-3542
✅  Wyoming	Money Transmitter License, 7292	Division of Bankin 122 West 25th Street Herschler Building, 3rd Floor West Cheyenne, Wyoming 82002

Alaska

For Alaska Residents Only:

If your issue is unresolved by BAM Trading Services Inc. 628-200-0787, please submit formal complaints with the State of Alaska, Division of Banking & Securities.  

Please download the form here: https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf   

Submit formal complaint form with supporting documents: 

Division of Banking & Securities PO Box 110807 Juneau, AK  99811-0807

If you are an Alaska resident with questions regarding formal complaints, please email us at dbs.licensing@alaska.gov or call Nine Zero Seven Four Six Five Two Five Two One

 

Arizona

If you have a complaint, please contact BAM Trading Services Inc. at 628-200-0787 or legal@binance.us. If you still have an unresolved complaint regarding BAM Trading Services Inc. money transmission activity, you may complete an Online Complaint Form as stated on the File a Complaint against a Financial Institution or Enterprise page

AZ e-Licensing Portal for filing a complaint

AZDFI Consumer Complaint Portal: https://elicense.az.gov/ARDC_FileComplaint 

 

Arkansas

If you have a complaint, please contact BAM Trading Services Inc. 

Address:

611 Cowper Street, Suite 400

Palo Alto, CA 4301 

 

Phone: (628) 200-0787

Email: legal@binance.us. 

If you still have an unresolved complaint regarding BAM Trading Services Inc. money transmission activity, you may contact the Arkansas Securities Department by filing the completed complaint form by e-mailing to ASDInfo@securities.arkansas.gov or by mailing at:

1 Commerce Way, Suite 402 

Little Rock, Arkansas 72202 

Telephone: (501) 324-9260 

Facsimile: (501) 324-9268

 

For additional information please refer to the How To File A Complaint page for the Arkansas Security Department. 

Important Notice from AR Securities Department about Consumer Complaint

http://www.securities.arkansas.gov/!userfiles/Complaint%20Important%20Notice%20May%202020(2).pdf 

[… Initial complaints should be made in writing directly to the entity or individual with whom you have experienced the problem. It is a good idea to indicate on your complaint letter that you are sending a copy to the Arkansas Securities Department. If your problem is not resolved timely by the entity or individual, you are encouraged to complete a Complaint Form and send it to the Department…]

 

District of Columbia

If you have a complaint, please contact BAM Trading Services Inc. at 628-200-0787 or legal@binance.us. If you still have an unresolved complaint regarding BAM Trading Services Inc. money transmission activity, you may file it by contacting the Department at:

District of Columbia Department of Insurance, Securities and Banking

1050 First St., NE, Suite 801

Washington, DC  20002

Phone: (202) 727-8000

Fax: (202) 354-1085

E-mail: disbcomplaints@dc.gov 

Consumer Complaint Form Mail-in Version 

 

Florida

Florida Office of Financial Regulation

If you have a complaint, please contact BAM Trading Services Inc. at 628-200-0787 or legal@binance.us. If you still have an unresolved complaint regarding BAM Trading Services Inc. money transmission activity, you may file it by contacting the Florida Office of Financial Regulation at:

Online: https://flofr.gov/sitePages/FileAComplaint.htm; and 

By mail: Florida Office of Financial Regulation - Consumer Finance

200 E. Gaines Street 

Tallahassee, FL 32399-0376

Phone: 850-487-9687

BY GRANTING BAM TRADING SERVICES INC. A LICENSE, THE FLORIDA OFFICE OF FINANCIAL REGULATION IS NOT ENDORSING THE USE OF DIGITAL OR VIRTUAL CURRENCIES.

– U.S. currency is legal tender backed by the U.S. government.

– Digital and virtual currencies are not issued or backed by the U.S. government, or related in any way to U.S. currency, and have fewer regulatory protections.

– The value of digital and virtual currencies is derived from supply and demand in the global marketplace which can rise or fall independently of any fiat (government) currency.

– Holding digital and virtual currencies carries exchange rate and other types of risk.

POTENTIAL USERS OF DIGITAL OR VIRTUAL CURRENCIES, INCLUDING BUT NOT LIMITED TO BITCOIN, SHOULD BE FOREWARNED OF A POSSIBLE FINANCIAL LOSS AT THE TIME THAT SUCH CURRENCIES ARE EXCHANGED FOR FIAT CURRENCY DUE TO AN UNFAVORABLE EXCHANGE RATE. A FAVORABLE EXCHANGE RATE AT THE TIME OF EXCHANGE CAN RESULT IN A TAX LIABILITY. PLEASE CONSULT YOUR TAX ADVISOR REGARDING ANY TAX CONSEQUENCES ASSOCIATED WITH YOUR HOLDING OR USE OF DIGITAL OR VIRTUAL CURRENCIES. 

 

Georgia

Licensed by The Georgia Department of Banking and Finance. (Lic. #72019/ NMLS#1906829). 

If you have a complaint, please contact BAM Trading Services Inc. at 628-200-0787 or legal@binance.us. If you still have an unresolved complaint regarding BAM Trading Services Inc. money transmission activity, you may contact the Georgia Department of Banking and Finance - Consumer Resources at (770) 986-1633. We do not intervene in disputes between consumers and financial service providers, but we do use complaint information in the regulatory process. For more information please refer to https://dbf.georgia.gov/i-have-question-or-complaint-about-seller-issuer-payment-instruments-or-money-transmitter. 

To file a complaint with the regulators, you may securely do so with the Consumer Financial Protection Bureau, an agency of the federal government, at http://www.consumerfinance.gov/complaint/ or by telephone at (855) 411-2372.

 

Illinois

Illinois Division of Banking

If you have a complaint, please contact BAM Trading Services Inc. at 628-200-0787 or legal@binance.us. If you still have an unresolved complaint regarding BAM Trading Services Inc. money transmission activity, you may file it online with the Illinois Department of Financial Institutions, Consumer Credit Section at https://www.idfpr.com/admin/DFI/DFIcomplaint.asp Division of Financial Institutions with the Fill In and Print Complaint Form for Currency Exchange and title Insurance https://www.idfpr.com/admin/DFI/F1717DFICHI.pdf , via telephone at (888) 473-4858 (toll-free), or at the following address:

Illinois Division of Financial Institutions

320 West Washington Street, 3^rd Floor

Springfield, IL 62786

 

Kansas

If you have a complaint, please contact BAM Trading Services Inc. at 628-200-0787 or legal@binance.us. If you still have an unresolved complaint regarding BAM Trading Services Inc. money transmission activity, you may file it by contacting the Office of the State Bank Commissioner.

1. Complete consumer assistance PDF form

English: https://www.osbckansas.org/consumer_files/complaintform.pdf

Spanish: https://www.osbckansas.org/wp-content/uploads/spanish_complaintform.pdf

1. Mail or fax the completed consumer assistance form and attachments to:

Kansas Office of the State Bank Commissioner

Attn: Consumer Affairs 

700 SW Jackson St, Suite 300

Topeka, KS 66603

Fax: (785) 371-1229

Email: complaints@osbckansas.org 

If submitting electronically, submit your complaint here: https://www.osbckansas.org/consumers/file-a-complaint/.

KS e-Licensing Portal for filing a complaint

KS State Bank Commissioner of Kansas Complaint Portal: https://www.osbckansas.org/consumers/file-a-complaint/.

 

Kentucky

BAM Trading Services Inc. is licensed by the Kentucky Department of Financial Institutions as a money transmitter, but such license does not cover virtual currency (bitcoin) activity.

 

Maryland

The Maryland Department of Labor, Licensing and Regulation does not currently regulate virtual currency (bitcoin) activity as money transmission (or otherwise). If you have a complaint, please contact BAM Trading Services Inc. at 628-200-0787 or legal@binance.us. If you still have an unresolved complaint regarding BAM Trading Services Inc. money transmission activity, you may file it by contacting the Maryland Department of Labor.

The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding BAM Trading Services Inc. & License No.: 1906829 and NMLS ID No.: 1906829) by contacting the Commissioner's office at: 500 North Calvert Street, Suite 402, Baltimore, Maryland 21202, or (888) 784-0136. Additional information about BAM Trading Services Inc. may be obtained at www.nmlsconsumeraccess.org.

 

Minnesota

Please note the license issued to BAM Trading by the Minnesota Department of Commerce does not currently cover the exchange or transmission of virtual currency.

To make a complaint, please make a call contacting the following:

Minnesota Department of Commerce

85 8^th Place East, Suite 208

Saint Paul, MN 55101

(Local) 651-539-1500

(Complaints) 651-539-1600

 

Mississippi 

The Mississippi Department of Banking & Consumer Finance recommends that you attempt to resolve your complaint with the financial institution first by contacting BAM Trading Services Inc. at 628-200-0787 or legal@binance.us to allow the opportunity to resolve the issue(s). If you still have an unresolved complaint regarding BAM Trading Services Inc. money transmission activity, you may file you complain online at https://dbcf.ms.gov/complaint-form/.

MS e-Licensing Portal for filing a complaint:

MS Banking & Consumer Finance complaint page: https://dbcf.ms.gov/complaint-form/.

 

Tennessee 

Please note that this license and the required surety bond do not cover the transmission of virtual currency. BAM Trading Services Inc. is licensed by the Tennessee Department of Financial Institutions as a money transmitter. The Tennessee Department of Financial Institutions does not regulate virtual currency.

 

Utah

Virtual Currency Disclosure

BAM Trading Services Inc. is licensed by the Utah Department of Financial Institutions as a money transmitter. At this time, the Utah Department of Financial Institutions does not license or regulate services related to virtual currency.

 

Virginia

Virtual Currency Disclosure

BAM Trading Services Inc. is licensed by the Virginia State Corporation Commission as a money transmitter, but such license does not cover the transmission of virtual currency (Bitcoin).

 

Washington

Washington Division of Consumer Services

If you have a complaint, please contact BAM Trading Services Inc. (NMLS ID 1906829) at 628-200-0787, legal@binance.us, or at  https://support.binance.us/hc/en-us/requests/new. If you still have an unresolved complaint regarding BAM Trading Services Inc. money transmission activity, you may file it online with the Washington DFI at:

If filing online:

File a complaint by filling our online complaint form at: https://dfi.wa.gov/consumers/money-services-complaint.

If filing via mail:

Fill out this form and mail to the following:

DEPARTMENT OF FINANCIAL INSTITUTIONS

DIVISION OF CONSUMER SERVICES

P.O. Box 41200, Olympia, Washington 98504-1200

If filing via fax:

Fill out this form and fax to the following:

FAX (360) 596-3868

To contact the Washington Department of Financial Institutions:

Phone: (360) 902-8703

Toll-free: 1-877-RING DFI (1-877-746-4334)

Email: CSEnforceComplaints@dfi.wa.gov

WA e-Licensing Portal for filing a complaint:

Washington Department of Financial Institutions Complaint Portal: https://dfi.wa.gov/consumers/money-services-complaint 

If you have a question or complaints, please contact Customer Support.

Virtual currency licensees—Disclosures.

Prior to initiating a Transaction, you should carefully review the Terms of Use and Schedule of Fees, which include a description of the Services, BAM Trading’s liability, and the applicability of Federal Deposit Insurance Corporation protections to any U.S. dollar deposits associated with your Account(s). As described in the Terms of Use, the nature of Digital Assets may lead to an increased risk of fraud or cyberattack, and Transactions in Digital Assets may be irreversible. Accordingly, losses due to fraudulent or accidental Transactions may not be recoverable.