How to find out if your deposit was successful:
The moment you complete a deposit, the status of the transaction will display Successful. This indicates the time-stamp, deposit amount, and any fees associated with the payment method.
To avoid any disruptions with the checkout process, please refer to these instructions below:
- Verify that you're using a stable internet connection or strong Wi-Fi signal. Please note that a disruption with your connection can be the main factor with this error.
- Update your payment information by viewing your saved payment methods.
- Check and confirm your deposit history status in the Deposits & Withdrawals tab of your Wallet page before making another attempt:
What steps to take if your deposit happens to fail:
Should you experience any issues while depositing via USD, please refer to our support knowledge base for potential troubleshooting solutions.
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