Binance.US offers self-serve account deletion on both the web and app for those who meet the requirements.
Those who do not meet the requirements for self-serve deletion should chat with an agent for deletion assistance or consider disabling their account instead of deleting it by following these separate instructions.
Learn how to delete your account here.
What are the requirements for account deletion?
What are the requirements for account deletion?
Important: before using the self-serve account deletion feature, you must ensure that you have met all of the requirements below
1. Your balance (crypto and USD combined) is less than the equivalent of $10, including staked assets
Be sure that you have unstaked all of your staked assets (and completed the necessary unstaking period for each asset, viewable here) and withdrawn all crypto and USD balances off of the platform, leaving no more than $10 in total value (crypto and USD combined). Failure to do so will lead to the forfeiture and loss of these funds.
2. You have no open orders, pending deposits and withdrawals, pay requests, or current and pending chargebacks on your account
To avoid future fund loss, you must be certain that you have canceled any open orders, pending deposits and withdrawals, pay requests, and current or pending chargebacks associated with your account.
3. Your account withdrawal and trade status is set to "Open"
You must not have closed your current withdrawal and trade statuses prior to deleting your account.
4. You are requesting deletion from within the United States
For security and compliance reasons, your request for account deletion must be made from within the United States.
In addition to the above requirements, we strongly recommend that you export all transaction history and any necessary tax reports from your account to avoid future difficulties. You can learn how to do so here.
What are the consequences of deleting my account and what happens to my data?
What are the consequences of deleting my account and what happens to my data?
When you delete your Binance.US account, the following data related to your account will also be deleted:
Device information
User login status
Open or pending positions (any remaining assets will be forfeited)
Any two-factor authentication (2FA) info with the exception of your email address or phone number
Your API key (if you have one)
However, for compliance reasons, the following information will be kept on file for six years following account deletion:
Your email and phone number
KYC information
Transaction data
You will also be liable, and your account will be reinstated in the event of a future chargeback. Please see our terms of use for more information.
Can I restore my deleted account, or create a new one?
Can I restore my deleted account, or create a new one?
Should you choose to return to our platform in the future, you can reinstate your account by speaking with an agent.
Note: If you have previously registered with Binance.US, you will not be able to create a new account, as Binance.US customers are limited to one account per SSN.
Can I delete my account if I don’t meet the criteria?
Can I delete my account if I don’t meet the criteria?
If you do not meet the requirements listed above to use the delete account feature, you will need to chat with an agent to delete your account. Please provide relevant information such as your User ID (learn how to find it here), your email or phone number used for registration, and your reasons for wanting to delete your account. They will then be able to assess your situation and assist you with more information and the next steps to follow.