If you have forgotten your password, there is no need to worry. We have a simple and secure solution to help you recover your account.
However, it is important to note that for security reasons, changing your password will result in a 24-hour lock on all withdrawals from your account.
With that in mind, here is how to reset a forgotten password.
How to Reset Your Password
On the web
1. Visit the Binance.US Homepage.
2. Click the "Log In" button, which you can find in the upper right-hand corner.
3. Click the "Forgot Password?" link.
4. Enter your email address and click "Submit."
5. Go to your email inbox and locate the email that we have sent you. The subject should be "Password Reset." After opening it, click the "Reset Password" link within.
6. Enter a new password. Confirm the password and click "Confirm Reset."
7. Log in to your account with your new password.
Once you have completed all of these steps, you have successfully changed your password and recovered your account.
Note: For security purposes, the withdrawal function will be suspended for 24 hours after every password reset. After 24 hours, the withdrawal function will be resumed automatically.
On the mobile app
1. Visit the mobile apps log in screen and tap on "Forgot Password?" underneath the Password field.
2. Enter your email address and tap "Submit"
3. Go to your email inbox and locate the email that we have sent you. The subject should be "Password Reset." After opening it, click or tap the "Reset Password" link within.
4. Enter a new password. Once finished, tap to confirm the new password.
5. Log in to your account with your new password.
Once you have completed all of these steps, you have successfully changed your password and recovered your account.
Note: For security purposes, the withdrawal function will be suspended for 24 hours after every password reset. After 24 hours, the withdrawal function will be resumed automatically.
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