Have you noticed suspicious activity in your account? If so, we recommend disabling your account to protect your assets. Disabling your account will pause all activity and prevent access until you reactivate your account.
If your account is already disabled and you are looking to reactive it, learn how to do so here.
Note: Disabling your account does not delete your account and all actions are reversible. All information about the account and assets will remain on the account and will only be accessible once reactivating.
Pursuant to our Privacy Policy, we will only retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting obligations or to resolve disputes.
How to Disable Your Account (If You Can Log In)
If you still have access to your account, you can disable it directly from your settings using the steps below.
How to Disable your Binance.US Account via Web Browser
How to Disable your Binance.US Account via Web Browser
1. Log in to your Binance.US account on the web
2. Navigate to Security in the top right menu
3. Scroll down to the bottom of the page and find the Disable Account widget. Click the yellow Disable Account button.
4. Read the warning message. If you're ready to proceed, click Disable Account to confirm.
How to Disable your Binance.US Account via Mobile App
How to Disable your Binance.US Account via Mobile App
1. From your home screen, tap the Profile Icon in the top right.
2. Scroll down and tap Security, then scroll down and tap Lock Account.
3. Read the warning message. If you're ready to proceed, tap Disable Account to confirm.
What to Do If You Cannot Log In
If you suspect your account has been compromised and you are locked out or cannot log in, please contact our chat support immediately so our team can secure your account for you.